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After Download and Installation of Print and Scan Doctor Software, Just select the Printer you want to troubleshoot and the scan doctor app will do the rest. HP Printer Driver Corruption or configuration error. Prompting error messages when scanning. The printer goes Offline. Printer Driver missing. Print Jobs stuck inside the Printer. Printer Connection Issues. Firewall Problems. The following step involves the download and installation of Scan Doctor Software.

Download the latest version HP print and scan doctor 5. When Download Completed, right-click and run. You can find the file in the Downloads folder. Then follow our steps for further Scan doctor Software installation.

After successfully running the executable. Select the Checkbox by accepting the terms and conditions and wait for some time until Successful Scan Doctor installation. When your this tool gets started, click the start tab on the welcome screen. Select your Printer Model to need to be fixed on that list and click next. If the Selected Printer is not in the list, there may be connectivity problems, at there you click my product is not listed option. The scan doctor tool will prompt you to make the printer online.

Also, confirm that the printer is ON. Then try again by repeating the steps. Surely this time the tool will find the Printer. Do follow the ON-Screen Instructions prompted to the users. To fix all Printing issues, click the Fix Printing option. Then the scan doctor tool communicates the Printer and completely analyzes the Printer Problems. Follow the instructions step by step for troubleshooting. Ensure that the actions are referred by the Scan Doctor Software.

Select Fix Scanning to resolve Scanning issues. Then, follow the ON-Screen step-by-step instructions. The scan doctor tool will identify and. Resolve all Scanning issues related to the Hp Printers. If A Green checkmark is present in the printer means it is in good condition and cleared all test successfully. An Exclamation mark represents the device had some issues and you may skip this step for now as requested by the software.

An X mark stands for immediate action to be taken for the highlighted options in order to resolve the Printer issues. The re-installation process is required when the Scan doctor tool detected some problems in the Printer and that can be solved, only if the Scan doctor updating its program files.

Supported OS:. Windows 10 bit, Windows 10 bit, Windows 8. Showing results for. Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes.

Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. All forum topics Previous Topic Next Topic.

Level 2. Message 1 of 2. HP Recommended. Operating System: Microsoft Windows 10 bit. I am running Windows 10 fully up to date wirelessly connected to a Photosmart printer. Tags 2. Category: Other printer. I have the same question. HP Support Agent. Message 2 of 2. I’d be happy to help.

Let’s try to do a root uninstall and reinstall of the software: Unplug any USB cable, if any, before doing this. In Windows, search for and open Programs and features 2. Select your HP Printer 3. Select Uninstall 4. In Windows, search for and open Devices and printers 5.

 
 

– Official HP Print and Scan Doctor for Windows | Free Download

 

You can check even the network connections using this software, which gives access to enable or disable Firewall configured on your computer. When the issue is related to the scanner then print and scan doctor will run diagnostic tests followed up by testing all the programs associated with the scanner.

After the diagnostics, the issue will be resolved. Fax related issues will be put through a series of tests and the results of each test will be displayed after running it. After finishing up the test, print and scan the doctor will send a test fax to check the resolution. All HP Printers Users must be well aware of this tool. This tool is used to resolve most general Printer and Scanners issues that occur.

This tool works and Supports all Windows versions and really handful when a printer is facing Problems. This Tool helps people who are having Hp printers, as it fixes all Printer Problems at the initial stage. Thuisis easy to use. The Process is pretty simple.

After Download and Installation of Print and Scan Doctor Software, Just select the Printer you want to troubleshoot and the scan doctor app will do the rest. HP Printer Driver Corruption or configuration error.

Prompting error messages when scanning. The printer goes Offline. Printer Driver missing. Print Jobs stuck inside the Printer. Printer Connection Issues. Firewall Problems. The following step involves the download and installation of Scan Doctor Software. Download the latest version HP print and scan doctor 5. When Download Completed, right-click and run. You can find the file in the Downloads folder. Then follow our steps for further Scan doctor Software installation.

After successfully running the executable. Select the Checkbox by accepting the terms and conditions and wait for some time until Successful Scan Doctor installation. When your this tool gets started, click the start tab on the welcome screen.

Select your Printer Model to need to be fixed on that list and click next. If the Selected Printer is not in the list, there may be connectivity problems, at there you click my product is not listed option. The scan doctor tool will prompt you to make the printer online.

Also, confirm that the printer is ON. Then try again by repeating the steps. Surely this time the tool will find the Printer. Do follow the ON-Screen Instructions prompted to the users. To fix all Printing issues, click the Fix Printing option. Then the scan doctor tool communicates the Printer and completely analyzes the Printer Problems. Follow the instructions step by step for troubleshooting. Didn’t find what you were looking for?

Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes.

Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. All forum topics Previous Topic Next Topic. Level 2. Message 1 of 2. HP Recommended. Operating System: Microsoft Windows 10 bit. I am running Windows 10 fully up to date wirelessly connected to a Photosmart printer.

Tags 2. Category: Other printer. I have the same question. HP Support Agent. Message 2 of 2. I’d be happy to help. Let’s try to do a root uninstall and reinstall of the software: Unplug any USB cable, if any, before doing this.

In Windows, search for and open Programs and features 2.

 

– Download HP Print and Scan Doctor – free – latest version

 

HP PC Hardware Diagnostics Windows come pre-installed on new HP computers, if not on your computer, you can download it using the download button below:. The HP PC Hardware Diagnostics Windows tool offers driver checks and updates on select components while also providing the ability to test the hardware components of your computer, quickly diagnoses hardware failures, streamlines support calls to HP, and can help avoid returns of working hardware.

Supports Windows 10 and 11 Operating Systems. Did the diagnostic tool generate a digit failure ID code? After downloading, installing and running the diagnostic tool on your computer, did it generate a digit failure ID code?

If our support tools have determined your PC needs a repair and you received a 24 digit error code please enter it below along with your product number.

You will then be directed to the resources you need to get your PC repair started.. The tool executes in the UEFI environment outside of the operating system allowing hardware failures to be isolated from issues that could be caused by the operating system or other software components.

This tool runs outside of the Operating System, is easy to use, and in just a few simple steps can greatly assist in troubleshooting hardware problems quickly. This video will help you isolate where the problem is occuring and give you steps on how to fix it.

More troubleshooting options. Contact us. This is available only on select business products, click Learn More below for more information.

Learn More. These tests allows you to quickly know if you have a hardware failure, simplifies the troubleshooting to streamline support calls to HP, and avoids returns of working hardware components. Sign Out. My Account. Dashboard FAQ. HP PC Hardware Diagnostics Windows The HP PC Hardware Diagnostics Windows tool offers driver checks and updates on select components while also providing the ability to test the hardware components of your computer, quickly diagnoses hardware failures, streamlines support calls to HP, and can help avoid returns of working hardware.

Enter the failure ID code to start the repair process. Need to Diagnose issues outside of the Operating System? Video: Learn how to boot windows. Video: Learn how to turn on your PC. Need help with your printer? Click below for assistance:. HP Printer Support. Ask Our Virtual Agent. Does your computer make beeping sounds or have blinking lights on boot-up? Notebook PCs. Desktop PCs. More help. Contact HP Support Open a case or get help. Find an HP certified service center Get help with a repair.

HP Support Assistant Built-in automated support. Updates and fixes for your PC and printer. Select registration option. Select a location.